Historically, NDI functionalities have been available as an upgradeable add-on for specific manufacturers and device models. This guide details how to upgrade your camera for NDI HX support on Windows and macOS.
As of June 2025, NDI will cease distributing camera upgrades as part of our efforts to improve user experience. With NDI becoming natively integrated into our licensees’ products, you will enjoy even more seamless connectivity without additional downloads. Upgrades will be available for purchase until June 2025.
Enabling HX Cameras on Windows
Step 1
Ensure you have a license purchased for your camera from https://ndi.video/camera-upgrades/. Also ensure that you’re on a computer with access to the general Internet and that the network is also accessible to the general Internet
Step 2
Connect your camera to that network and search for it using NDI Studio Monitor.
Click the bar menu icon at the top right. Select the name of your camera. In my case, I’ve done so by clicking Channel 1.
You should see a message like this:
Step 3
Click Settings in the top menu bar, then select Register Device.
That should bring up a prompt, as shown below:
Step 4
Enter the serial number purchased from Step 1 and the camera username and password if applicable, then select Enable.
Enabling HX Cameras on macOS
Step 1
Ensure you have a license purchased for your camera from https://ndi.video/camera-upgrades/. Also ensure that you’re on a computer with access to the general Internet, and the network is also accessible to the general Internet
Step 2
Connect your camera to that network and search for it using NDI Video Monitor. From the menu bar at the top, select NDI, then the name of the camera, and the source name. You can see in the image below the name of the camera is presented as CAM1 and the name of the NDI Stream is Channel 1
Step 3
Select the name of your camera. In my case, I’ve done so by clicking Channel 1.
You should see a message like this:
Step 4
Click Settings in the top menu bar, then select Register Device.
That should bring up a prompt, as shown below:
Step 5
Enter the serial number purchased from step 1 and the camera username and password if applicable, then select Enable.
