# NDI HX upgrades for cameras

Historically, NDI functionalities have been available as an upgradeable add-on for specific manufacturers and device models. This guide details how to upgrade your camera for NDI HX support on Windows and macOS.

{% hint style="danger" %}
As of June 2025, NDI will cease distributing camera upgrades as part of our efforts to improve user experience. With NDI becoming natively integrated into our licensees’ products, you will enjoy even more seamless connectivity without additional downloads. Upgrades will be available for purchase until June 2025.
{% endhint %}

<details>

<summary>Enabling HX Cameras on Windows</summary>

### Step 1

Ensure you have a license purchased for your camera from <https://ndi.video/camera-upgrades/>. Also ensure that you’re on a computer with access to the general Internet and that the network is also accessible to the general Internet

### Step 2

Connect your camera to that network and search for it using **NDI Studio Monitor**.&#x20;

Click the bar menu icon at the top right. Select the name of your camera. In my case, I’ve done so by clicking **Channel 1**.

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/eLXuCmGEm06GKEwoJhVb/0.png" alt="" data-size="original">

You should see a message like this:&#x20;

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/r8554Va4Vq9HGNqxRAgv/1.png" alt="" data-size="original">

### Step 3

Click Settings in the top menu bar, then select **Register Device.**

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/kIXldjBeyxIjcayeNrZD/2.png" alt="" data-size="original">

That should bring up a prompt, as shown below:

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/hglMvkrMeX6mGVLGpysH/3.png" alt="" data-size="original">

### Step 4

Enter the serial number purchased from **Step 1** and the camera username and password if applicable, then select **Enable**.

</details>

<details>

<summary>Enabling HX Cameras on macOS</summary>

### Step 1

Ensure you have a license purchased for your camera from <https://ndi.video/camera-upgrades/>. Also ensure that you’re on a computer with access to the general Internet, and the network is also accessible to the general Internet

### Step 2

Connect your camera to that network and search for it using NDI Video Monitor. From the menu bar at the top, select NDI, then the name of the camera, and the source name. You can see in the image below the name of the camera is presented as **CAM1** and the name of the NDI Stream is **Channel 1**

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/1t7H6blgFuFwBNTlCgoi/0.png" alt="" data-size="original">

### Step 3

Select the name of your camera. In my case, I’ve done so by clicking **Channel 1**.

You should see a message like this:

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/upycOsG01suSQJH8rt2g/1.png" alt="" data-size="original">

### Step 4

Click Settings in the top menu bar, then select **Register Device.**

That should bring up a prompt, as shown below:

<img src="https://content.gitbook.com/content/DO9LSaUxLOBIgPjyrjR1/blobs/U6xtjl4pmD7ZcvAsTejM/3.png" alt="" data-size="original">

### Step 5

Enter the serial number purchased from step 1 and the camera username and password if applicable, then select **Enable**.

</details>


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