NDI HX License Upgrades

As of June 2025, NDI will cease distributing camera upgrades as part of our efforts to improve user experience. With NDI becoming natively integrated into our licensees’ products, you will enjoy even more seamless connectivity without additional downloads. Upgrades will be available for purchase until June 2025.

What is happening with NDI HX Upgrades?

Whill my existing HX-upgraded camera be affected?

I bought a camera before June 30, 2025 but didn't buy an HX license. Can I still get one?

I bought a license and a camera but didn't redeem until after. Can I still get an HX license?

If my HX upgrade fails can I transfer the license?

Can I sell my upgraded HX camera and keep the license?

Will my NDI version work with my current HX license?

What does the HX upgrade sunset program mean for camera manufacturers?

What will NDI Support do for licenses after the sunset date?

I factory reset my camera and forgot the license. Can you help me get it back?