> For the complete documentation index, see [llms.txt](https://docs.ndi.video/all/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ndi.video/all/faq/ndi-hx-license-upgrades/what-is-happening-with-ndi-hx-upgrades.md).

# What is happening with NDI HX Upgrades?

Starting **December 31, 2025**, upgrading certain NDI enabled products to take advantage of NDI HX will not be available. This does not affect any NDI enabled product in use that has already been upgraded; only those that have not yet had the HX license applied. The following devices are affected:

<table data-full-width="true"><thead><tr><th width="180">Sony</th><th width="192">PTZOptics</th><th width="150">Panasonic</th><th width="130">Marshall</th><th width="117">Lumens</th><th width="213">Huddlecam</th><th width="135">Axis</th><th width="175">Aver</th></tr></thead><tbody><tr><td>BRC-X400</td><td>PT-12X-SDI-xx-G2</td><td>AG-CX10</td><td>CV620-IP</td><td>VC-A50P</td><td>HC12X-HUDDLEVIEW</td><td>Varies****</td><td>TR311HWV2</td></tr><tr><td>SRGX-400</td><td>PT-20X-SDI-xx-G2</td><td>AG-CX350</td><td>CV620-IPW</td><td></td><td>HC20X-SIMPLTRACK2</td><td></td><td>TR313V2</td></tr><tr><td>SRG-X120</td><td>PT-30X-SDI-xx-G2</td><td>AG-CX98</td><td></td><td></td><td></td><td></td><td>TR333V2</td></tr><tr><td>ILME-FR7/FR7K</td><td>PT-12X-USB-xx-G2</td><td>AJ-UPX360**</td><td></td><td></td><td></td><td></td><td>PTC33OUV2</td></tr><tr><td>BRC-X401**</td><td>PT-20X-USB-xx-G2</td><td>AJ-CX4000</td><td></td><td></td><td></td><td></td><td>PTC320UV2</td></tr><tr><td>SRG-X402**</td><td>PTVL-ZCAM</td><td>AJ-UPX900**</td><td></td><td></td><td></td><td></td><td>PTC310UV2</td></tr><tr><td>SRG-201M2**</td><td>PTEPTZ-ZCAM-G2</td><td>AW-HE130</td><td></td><td></td><td></td><td></td><td>PTC310HWV2</td></tr><tr><td>SRG-HD1M2**</td><td>PT12X-ZCAM</td><td>AW-HE35***</td><td></td><td></td><td></td><td></td><td>PTZ310</td></tr><tr><td>SRG-XP1</td><td>PT20X-ZCAM</td><td>AWHE38</td><td></td><td></td><td></td><td></td><td>PTZ310W</td></tr><tr><td>SRG-XB25</td><td></td><td>AW-HE40</td><td></td><td></td><td></td><td></td><td>PTZ330</td></tr><tr><td>SRG-A40</td><td></td><td>AW-HEA42</td><td></td><td></td><td></td><td></td><td>PTZ330W</td></tr><tr><td>SRG-A12</td><td></td><td>AW-HE48**</td><td></td><td></td><td></td><td></td><td>TR311</td></tr><tr><td></td><td></td><td>AW-HE58**</td><td></td><td></td><td></td><td></td><td>TR313</td></tr><tr><td></td><td></td><td>AW-E65**</td><td></td><td></td><td></td><td></td><td>TR331</td></tr><tr><td></td><td></td><td>AW-HE68**</td><td></td><td></td><td></td><td></td><td>TR333</td></tr><tr><td></td><td></td><td>AW-HE70*</td><td></td><td></td><td></td><td></td><td></td></tr></tbody></table>

\*Only available in Japan&#x20;

\*\*Only available in China&#x20;

\*\*\*Only available in India&#x20;

\*\*\*\*Any camera from Axis compatible with the HX Plugin from <https://camstreamer.com/download-app-all-supported-cameras#ndi-download>&#x20;


---

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