> For the complete documentation index, see [llms.txt](https://docs.ndi.video/all/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ndi.video/all/faq/ndi-tools/obs-troubleshooting-survey.md).

# OBS Troubleshooting Survey

If you're trying to use NDI with OBS Studio and something isn’t working the way you expect, you’re not alone.

Many common issues such as sources not appearing, missing audio, or inconsistent performance are usually caused by a small number of configuration details. These can include network setup, plugin behavior, or differences between platforms like macOS and Windows.

This page is here to help us turn real-world problems into better guides for everyone

### What kinds of issues does this cover?

This page is specifically for problems related to using **NDI with OBS**.

That includes things like:

* NDI sources not showing up in OBS
* Video appears, but there is no audio
* OBS not sending output as an NDI stream
* Lag, dropped frames, or performance issues
* Differences between macOS and Windows workflows
* Confusion around NDI vs NDI HX

If your issue is related to general OBS usage such as scenes, streaming settings, or recording configuration you’ll likely find better answers in OBS-specific resources.

### Before submitting a request

A few quick checks can solve many common issues:

* Make sure all devices are on the same network
* Confirm the NDI plugin is installed in OBS
* Check that your NDI source is working in another receiver
* Verify that firewalls or security software are not blocking traffic

### Help us understand your issue

To help us troubleshoot effectively and to turn your problem into a useful guide we need a bit of structure in how issues are reported.

Every issue submitted helps improve documentation. We use real problems to create troubleshooting guides, workflow tutorials, and FAQs based on actual use cases.

### Submit your issue or request

Use this form to submit your NDI + OBS issue or request.

{% embed url="<https://forms.office.com/e/RNT1tnVz8q>" %}


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